Online Protest Portal

Before You Begin to Protest

There is NO CHARGE for this service.

• All communication will be by email only.
• Please check your spam or junk filter for emails from the Appraisal District.
• This is considered your informal hearing and you cannot meet with an appraiser in-person.
• You cannot change the method of protest once you submit through the portal.

Submitting a protest electronically does not change any deadlines for filling a timely protest. Deadline for all timely protests is May 15th or 30 days from the date of your appraisal notice.

If you received a notice, you have 30 days from the date of your notice or May 15th, whichever is later to submit your protest. If you do not receive a notice, you have until May 15th to submit your protest.

You will not receive any correspondence through the US Postal Service.

You must opt-in to receive electronic communications from the CAD. You will only be contacted in regards to the acceptance and status changes of your protest. The CAD will not give out your email address to any company and will not sell your information to any third party. The email sender will be [email protected] . Unfortunately, this email is an automated notification, which is unable to receive replies. We are happy to help you with any questions or concerns you may have. Please contact us directly at (915) 780-2131 or [email protected].

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EFile Option

This method enables you to conduct an informal meeting with an appraiser via email, eliminating the need for a physical visit to the appraisal office. You will receive a link through email from the appraisal district for the following documents:

• Evidence: Evidence utilized by the CAD to determine your property's value.
• Appointment Letter: Receive a letter confirming the date of your ARB meeting.
• Rights and Remedies: Access additional documents required by law.
• Settlement Offer: Expect to receive a Change of Value offer or be informed if no offer is made.

You must send an email to [email protected] with one of the following choices:

  To ACCEPT the offer, add the following as the subject line
  Accept offer (your account) -- example: accept offer pid:12345

  To REJECT the offer, add the following as the subject line
  Reject offer (your account) -- example: Reject offer pid:12345

If you reject the offer, you are still scheduled to appear before the ARB at your formal hearing. Please refer to your appointment letter for your appointment date and further instructions. If you reject the offer, you must attend your scheduled hearing; otherwise, your protest will be dismissed.

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Please note that utilizing this option constitutes your informal meeting with an appraiser. Any further interactions regarding your protest will be addressed during the ARB meeting. You can request to appear at your ARB meeting in-person, phone, or video conference meeting if preferred.